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We went with this company because in the start they convinced us that they are an honest, professional and courteous company. We were led on to believe this until after we paid the first deposit. After that, we were pretty much on our own and at the mercy of who ever and when ever some mover showed up. They contracted the worst possible moving guy they could find.

Two elderly gentlemen showed up late afternoon of the day we were supposed to have been moved OUT! They also showed up with a smaller truck than we asked them for several times. The contracted moved made ME run around town looking for a trailer so they could take our inventory or most of it. It was a disaster!

All day long no one was available from Moving APT to resolve the issue!

We were a whole day late moving out and had to pay to stay at our vacating home!

We also had to rent a trailer ourselves so we could take the rest of our goods since there was no room for it on the truck.

For 2 days we were not contacted or made aware of where exactly our goods were! I had to call the driver to find out where and when he had stored our goods! Moving APT was clueless!

Their quality department was just pathetic and careless!

Not once did anyone call to apologize for their laxity or the inconvenience we went through.

Why would they? They got their money!

When we found a house, we let them know we were ready for our shipment to be delivered. It took them 11 days to bring our goods from 200 miles!

They demanded an additional $575 without any reason or explanation. The quality manger is called Mario , whose strong point was not simple math! He wouldn't let me speak to his superiors!

He couldn't even explain why we should pay more money!

I was livid with him and he ended being rude, unprofessional and extremely demanding. Wonder how he got to a managers position with that attitude.

The company doesn't have very good leadership it seems. There is no sense of responsibility when they mess up or making up to customers.

The movers showed up and didn't want to unload unless we paid them extra. We stood our ground. The intelligent driver suggested we call the police before they left with our stuff.

It backfired on him he was instructed to give us our goods or be charged with theft!

Again, the same 70+ year old gentleman and 1 other person showed up to unload a 4 bedroom house!

It took about 9 hours for them to unload and that included my wife, kids and myself helping them!

All this time Moving APT or their reps were never involved or intervened.

In the end, we will NEVER use nor recommend this unprofessional, uncourteous and unapologetic company again!

If there was a way to give them 0 stars, I would give them a big ZERO!

Reason of review: Bad quality.

Location: Port Wentworth, Georgia

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